The Sterling 101 class is an overview of the Sterling Management System and the 7 criteria that help make a high-performing organization. The class has been designed to help employees:
Unravel the “mystery” of the Sterling Management framework
Discover how using the model will help Pasco realize its vision of becoming a Premier County.
Learn the role we all play in the “Sterling journey”
Mandatory for All Supervisors/Managers
Sterling 201 “Think Like an Examiner”:
This is an intermediate-level course geared towards teaching participants how to improve various functions of their work unit by viewing & evaluating their work processes much like a Sterling Examiner would. Participants must complete the Sterling 101 class before registering for the 201 class.
Just log into your ESS account and sign-up for the next offering of these classes.